Change the contract | Aigües de Mancor

Change of Contract Holder

If you are a tenant of a property, please visit the procedure for domiciling water bills.

The change of contract holder is a subrogation of the current contract, including any existing charges (debt and/or consumption).

Please make sure to inform yourself about who will pay the current bill if it falls in the middle of a billing period.

If you want to change the contract holder, we distinguish between various situations in which this can occur:

Property sale.
Inheritance of property.
Completion of construction work.
Business transfer.

If you request to change the holder of a water supply contract, you will need:

ID of the previous holder, contract number, or address of the supply point. You can find it on any of your bills.
No outstanding bills. If there are any, the change of holder can be made if the debt is subrogated. (Check this point)

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Property Sale

For a property sale, it is necessary for the contract to be listed as the property owner and to present the following documentation:

Property sale deed.
ID/NIF/NIE on both sides of the new supply holder. If there are multiple owners, only send the one who will sign the supply contract.
Bank certificate of account ownership, which must be signed by the account holder.
SEPA Direct Debit Mandate form. (We attach the document for you to download, fill out, and sign).
Contact details – Correspondence address, phone, and email.

Inheritance

For inheritance, it is necessary for the contract to list the property owner and to present the following documentation:

Property inheritance deed and death certificate of the former holder.
ID/NIF/NIE on both sides of the new supply holder. If there are multiple owners, only send the one who will sign the supply contract.
Bank certificate of account ownership, which must be signed by the account holder.
SEPA Direct Debit Mandate form. (We attach the document for you to download, fill out, and sign).
Contact details – Correspondence address, phone, and email.

Completion of Construction Work

For the completion of construction work, it is necessary for the contract to list the property owner and to present the following documentation:

New construction declaration deed.
Final works certificate.
Habitability certificate.
ID/NIF/NIE on both sides of the new supply holder. If there are multiple owners, only send the one who will sign the supply contract.
Bank certificate of account ownership, which must be signed by the account holder.
SEPA Direct Debit Mandate form. (We attach the document for you to download, fill out, and sign).
Contact details – Correspondence address, phone, and email.

If the owner has been the holder since the initial construction supply activation, only the final works certificate and habitability certificate must be presented, and the contact or bank account documentation updated if different.

Business Transfer

For business transfer, it is necessary for the contract to list the property owner and to present the following documentation:

Property sale deed.
ID/NIF/NIE on both sides of the new supply holder. If there are multiple owners, only send the one who will sign the supply contract.
Bank certificate of account ownership, which must be signed by the account holder.
SEPA Direct Debit Mandate form. (We attach the document for you to download, fill out, and sign).
Contact details – Correspondence address, phone, and email.
Valid activity license.

Change of Operator

If the change of holder is due to an operator change, the following documentation is required:

Business rental contract.
Document signed by the property owner, authorizing you to domicile your bills. (We attach the document for you to download, fill out, and sign.)
ID on both sides of the authorized person.
ID/NIF/NIE on both sides of the new supply holder.
Bank certificate of account ownership, which must be signed by the account holder.
SEPA Direct Debit Mandate form. (We attach the document for you to download, fill out, and sign).
Contact details – Correspondence address, phone, and email.
Valid activity license.

We recommend also having the last supply bill for better property identification.
If you are not the property owner making the change of holder, you must present the following documentation:

Document signed by the property owner, authorizing you to domicile your bills. (We attach the document for you to download, fill out, and sign.)
ID on both sides of the authorized person.

In our commitment to the environment, we would appreciate if you accept the receipt of water supply bills via email. Bank-domiciled bills will not be sent in paper form (Review). Let us all contribute to conserving our environment.

Once we have validated all the documentation, we will contact you and send the supply contract for your signature.